FAQ
General Questions
Listings and Posting
Afghan Connect is an online platform that brings the Afghan community together by offering services such as buying and selling items, job listings, professional services, and community engagement.
You can sign up for an account by clicking the “Register” button at the top of the homepage and filling in the required information.
Basic membership is free, but we offer premium listing options and other paid services for additional features.
To post an item for sale, log in to your account, go to the “Listings” section, and click on “Post a New Listing.” Follow the instructions to add details and images of your item.
You can list a wide range of items, including electronics, fashion, home goods, vehicles, and more. Make sure to review our prohibited items policy for any restrictions.
The cost to post a listing varies depending on the plan you choose. We offer a Standard Plan, Platinum Plan, and Premium Plan with different durations and features.
Payments and Transactions
Account and Profile
Payments for listings can be made via credit card or PayPal during the posting process. Simply follow the payment instructions after selecting your listing plan.
No, there isn’t any refund policies.
Afghan Connect provides the platform for listings but does not directly handle transactions. Buyers and sellers are responsible for arranging payment and delivery.
To update your profile information, log in to your account, go to “My Account,” and click on “Edit Profile” to make changes.
If you forget your password, click on the “Forgot Password?” link on the login page and follow the instructions to reset it.
Safety and Security
Policies and Support
If you encounter a suspicious listing or user, you can report it by clicking the “Report” button on the listing or contacting us directly through the “Contact Us” page.
Always meet in a public place, avoid sharing personal information, and verify the authenticity of items and users. For more safety tips, visit our Safety Guidelines page.
Our policies, including the Privacy Policy, Cookies Policy, and Prohibited Policy, can be found in the footer of the website.
You can contact us via the “Contact Us” page or email us at info@afghancnect.com for any inquiries or support.
Additional Services
Yes, you can post a service listing by selecting the appropriate category under “Listings” and providing details about your services.
To get featured on Afghan Connect, you can opt for our Platinum or Premium listing plans, which offer enhanced visibility on the platform.